The following in an email I sent to www.simplescents.com today. It is my first-ever email to a company regarding their products. Feeling relatively proud of myself!
I wanted to share with you something I noticed when shopping yesterday at the Virginia Beach Farmer’s Market at a retailer that sells your soaps. I was excited to see (and smell!) the handmade soaps and noticed the display materials clearly state that your soaps are made without animal products. I picked out a lovely lemon verbena scent. I was a little dismayed to read the ingredients, and see honey listed. I am a vegan, and so do not use any products that contain any animal products. I appreciate the natural soaps you manufacture (and purchased the animal-free grapefruit bar), but was hoping you could contact your sellers to notify them that the “no animal products” statement is false. I noticed your website actually says “no animal fats” which is an absolutely correct statement, and I would encourage you to change your advertising materials at point of sale to reflect that as well.
Thank you so much for your consideration,